Shipping & Delivery

Fast, Free, Tracked

We make delivery as simple as the promise itself.

🚚 Standard UK Delivery — Free

  • Free tracked delivery on every order — no minimum spend

  • Delivered in 2–4 business days

  • You receive a tracking link by email as soon as your order ships

  • Orders placed before 2pm (Monday–Friday) are dispatched the same day

📦 What to Expect

  • Your order arrives in discreet, sustainable packaging

  • Inside you'll find your eye cream, a usage guide card, and a personal note from the Névora team

  • The package fits through a standard UK letterbox — no need to be home

📋 Order Tracking

  • You'll receive a confirmation email within minutes of placing your order

  • A tracking link follows once your order is dispatched

  • Track your parcel in real-time through Royal Mail or our delivery partner

🆘 Order Not Arrived?

  • If your order hasn't arrived within 7 business days, contact us immediately

  • We'll either reship your order or issue a full refund — your choice

  • Email us at hello@nevorabeauty.store — we typically reply within a few hours

Questions about delivery? We're always happy to help.

CONTACT US