Shipping & Delivery
Fast, Free, Tracked
We make delivery as simple as the promise itself.
🚚 Standard UK Delivery — Free
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Free tracked delivery on every order — no minimum spend
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Delivered in 2–4 business days
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You receive a tracking link by email as soon as your order ships
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Orders placed before 2pm (Monday–Friday) are dispatched the same day
📦 What to Expect
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Your order arrives in discreet, sustainable packaging
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Inside you'll find your eye cream, a usage guide card, and a personal note from the Névora team
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The package fits through a standard UK letterbox — no need to be home
📋 Order Tracking
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You'll receive a confirmation email within minutes of placing your order
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A tracking link follows once your order is dispatched
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Track your parcel in real-time through Royal Mail or our delivery partner
🆘 Order Not Arrived?
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If your order hasn't arrived within 7 business days, contact us immediately
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We'll either reship your order or issue a full refund — your choice
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Email us at hello@nevorabeauty.store — we typically reply within a few hours
Questions about delivery? We're always happy to help.
CONTACT US →